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How do I get help with eLearning?

342 views   |   Last updated on Mar 06, 2015    student faculty elearninghelp@ggu.edu

 

We have two helpdesks available to both students and faculty to answer your questions. For active links, phone numbers and emails to our helpdesk please click on the question above, or click on the "read more" link.

  • 24/7 Technical Help  
    tel: 877-960-2041
    Webchat and ticketing system: https://supportcenter.embanet.com/ggu
    This helpdesk is best at answering technical questions about the eLearning course platform.
     
  • eLearning Help
    Hours: 9 am to 5 pm, Monday to Friday (excluding GGU holidays)
    This helpdesk can help with issues related to registration, email, referrals to other GGU departments, and issues that require escalation by the 24/7 team.